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Help Center

Contact

Order Inquiries

Omni cares about our customers, so if you have any order inquiries at all please don't hesitate to contact us at: support@omniwear.com

When you do contact us please include the following details: Your Name, Order Number and the email address used for the order.

Business Inquiries

If you have any business inquiries please email us at: business@omniwear.com

Shipping & Delivery

Shipping Times

Please be advised all items listed on our website are made to order in our U.S facility - meaning that they must be printed, cut, and sewn prior to being shipped. The shipping time does not include the manufacturing time, you can view manufacturing time below, under "Products & Manufacturing". All our orders are shipped via the United States Postal Service. Please refer to the shipping time estimates below.

U.S. ORDERS

Shipping Method Cost Estimated Delivery Time
USPS First Class From $3 - FREE for Orders $99+ 1 to 4 Business Days
USPS Priority From $7 1 to 3 Business Days
USPS Express From $22 1 to 2 Business Days

 

INTERNATIONAL ORDERS

Shipping Method Cost Estimated Delivery Time
USPS First Class From $10 - FREE for Orders $149+ 7 to 21 Business Days
USPS Priority From $30 6 to 10 Business Days
USPS Express From $40 3 to 5 Business Days

Actual Shipping costs will be calculated at Checkout.

All orders are shipped out via the United States Postal Service. Delivery times are destination dependent. Please note that the United States Postal Service is independently operated and once your order has entered the postal system we have no control over the delivery time.

Please note, we are not responsible for any duties, taxes or customs charges levied on your order. 

Shipping Services

We ship all our orders out via the United States Postal Service. Delivery times are destination dependent. Please note that the United States Postal Service is independently operated and once your order has entered the postal system we have no control over the delivery time.

Shipping Locations

If you can receive it, we'll send it. Shipping costs will be calculated at Checkout.

We do monitor all orders and have a strict policy in place to prevent fraudulent activity.

Tracking Orders

You can track your order here -> Track your order.

Please refer to the order confirmation email sent to the purchaser to locate your order number, it will be a 4 to 5 digit numerical code with a prefix of 'OMNI'.

You can also enter your tracking number at USPS.com to follow your order.

Please note that we can only see the same tracking information that you can see from your end.

Customs / Duties / Taxes

All customs, duties and taxes are your responsibility and are governed by the country in which you live. OmniWear does not cover these additional fees.

Products & Manufacturing

Manufacturing Time

Please be advised all items listed on our website are made to order in our U.S. facility - meaning that they must be printed, cut, and sewn prior to being shipped. Manufacturing times do not include shipping time. Please refer to the manufacturing estimates below.


Estimated Manufacturing Times:

January to October: 2-6 days

November to December: 3-8 days

Manufacturing Location

All items are hand made in Los Angeles, California, USA.

Manufacturing Process

All items listed on our website are made to order in our California,USA facility - meaning that they must be printed, cut, and sewn prior to being shipped. Please refer to the chart attached below to view all steps.

Items are printed with high quality materials, inks, and state of the art machinery - the image covers the entire item front and back.

Manufacturing chart

Product Materials

Hoodies are made with an 80% Polyester 20% Cotton mix - to allow a more breathable & comfortable feel. 

Pullover Sweatshirts are made with an 80% Polyester 20% Cotton mix - to allow a more breathable & comfortable feel.  

T-Shirts are made with 100% ring spun polyester knit.


In order to maintain high quality printing polyester must be a component in the materials used.

Sizing

Sizing Guide

Warranty & Returns

Warranties / Defected Items

If you receive a defect item(s) please send an email to support@omniwear.com within 7 days of receiving the order. You will be issued a replacement free of charge.

Returns / Exchanges

We must receive a return request within 7 days to be eligible for a refund.

You. the customer, are responsible for sending the item(s) back to us. Once we receive your item(s) it will take 3-10 business days for your money to go back to your original payment method.

You can start your return request here -> Submit a return request *Please don't request to return defected items, send us an email at: support@omniwear.com

Your items must be un-worn and in the original packaging.

Edit / Cancel Orders

Please check your order confirmation email to access our editing panel. All orders are processed after 24 hours, once your order has been processed it has begun manufacturing & you will no longer be able to edit / cancel your order.

Other

Payment Methods

All major credit cards & PayPal are accepted as payments.

Finding Your Order Number

Please refer to the order confirmation email sent to the purchaser to locate your order number, it will be a 4 to 5 digit numerical code with a prefix of 'OMNI'.

Your email should look similar to the image below:

Email template

Why Choose Us

Because We Care.

We utilize manufacturing facilities in California, U.S.A ~ Meaning, you don't need to worry about supporting low paying sweatshops, and can expect top notch apparel.

Quality.

Items are designed by professional graphic artists, hand sewn by skilled craftsmen, and our manufacturing processes are the best in the industry. After years of experience in the industry, and thousands of orders received, we know what's up.

OUR GUARANTEE TO YOU.

We guarantee that you will love your item, or your money back after returning your item.
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